On my journey to do a DIY all natural bed I came across DIY Natural Bedding. I called up to ask some questions, and I was delighted that I found someone on the other end of the phone who cared about and could understand what I needed. The kindness and intelligence of the customer service is outstanding (as others have said: it’s true they do research your needs and questions if they don’t have immediate answers!).
The quality of what I ordered is off the charts. The prices are cheaper than just about anyone’s anywhere else. The shipping was done in a timely manner; everything was properly packed to protect against the elements and bugs, which is more than I can say for a lot of other all natural bedding companies.
Thanks to DIY I have a fantastic 1/2 queen day bed made up of two 100% natural 1/2 queen dunlop latex toppers — one 3″ soft and one 3″ extra soft — with an organic 100% cotton encasement and luxurious 1/2 queen organic wool puddle pad (yes, it’s luxurious). They also made the ticking and wool puddle pad for my night bed.
I also want to make dust mites covers because someone in the house has a terrible allergy. Thanks to DIY’s help and perhaps above all patience as well as a good bit of inspiration, I am on my way to making them myself using the ticking pattern they sell and their zippers (I found the cloth elsewhere. But they even helped me in the search to find the proper cloth). I am making it myself for less half the price of any dust mite cover on the internet of the same quality (it’s very hard to find and quite expensive to buy a dust mite mattress encasement that opens like a book).
I am very happy with my purchase as well as experience working with them.